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FAQ

Frequently Asked Questions

State Requirements Questions

What are the Continuing Education requirements?

ILLINOIS

Real Estate Appraisers are required to take 28 hours of continuing education (CE) by September 30 of every odd ending year per renewal period (2 years). Of the 28 hours, appraisers may take all of the elective hours (21 per renewal) online.

MARYLAND

Information regarding the license renewal process is mailed to licensees approximately 6 weeks prior to the license expiration date. All licenses and certifications are issued for a three- year period in Maryland. 42 hours of verifiable Continuing Education (CE ) are required to renew any category of appraiser license/certification (this equates to 14 hours/year), of which 7 hours must be the National USPAP Update Course. Please Note: You are now required to take the 7-hour National USPAP Update Course every two years to satisfy the revised AQB requirements for continuing education. It is important to note that this requirement is out of sync with Maryland's three-year license renewal cycle. It is the appraiser's responsibility to ensure compliance with this requirement. As of January 1, 2005, the 15 hour National USPAP Course can no longer be used to satisfy the USPAP continuing education requirements.

MICHIGAN

Real Estate Appraisers are required to take 28 hours of continuing education (CE) every two years by July 31 of the renewal year.

MISSISSIPPI

Real Estate Appraisers are required to take 28 hours of continuing education (CE) every license renewal period (2 years). All continuing education credit should be received by the Mississippi Appraisal Board along with your renewal application before appraiser’s license expiration date to avoid license expiration during processing.

NORTH CAROLINA

Real Estate Appraisers are required to take 28 hours of CE by midnight May 31 of every odd ending year. The Appraisal Board allows up to 14 hours of your 28-hour CE requirement to be taken online. This includes the 7-hour USPAP course.

OREGON

Real Estate Appraisers are required to take 28 hours of continuing education (CE) every two years by the last day of the birth month of the licensee.

TENNESSEE

Real Estate Appraisers are required to take 28 hours of continuing education (CE) every renewal period (2 years). All continuing education credit needs to be received by the Real Estate Appraisal Commission at least 30 days prior to an appraiser’s expiration date to maintain active status on the Federal Registry. Appraisers are allowed a maximum of 14 hours of continuing education credit for approved online courses every renewal period.

WISCONSIN

Real Estate Appraisers are required to take 28 hours of continuing education by December 14, of every odd year in the biennial renewal period. Every appraiser shall complete at least 28 hours (if initially credentialed in the second year of the biennium must complete only 14 hours) of continuing education in each biennial renewal period.

Are there any specific courses required?

ILLINOIS

A minimum of 7 hours of continuing education pertaining to Uniform Standards of Professional Appraisal Practice (USPAP) must be completed each renewal period (2 years) in the classroom only.

MARYLAND

The 7 hour National USPAP Update course or its equivalent is required each renewal period.

MICHIGAN

Yes, 7 hours of USPAP Update and 2 hours of Michigan appraiser licensing law and rules must be completed at a minimum of every 4 years (every other renewal)

NORTH CAROLINA, OREGON, and WISCONSIN

A minimum of 7 hours of continuing education pertaining to Uniform Standards of Professional Appraisal Practice (USPAP) must be completed each renewal period (2 years) which may be taken online.

MISSISSIPPI and TENNESSEE

The seven (7) hour National USPAP Update course is required each renewal period.

Who do I contact if I have questions about my Appraisal CE requirements?

Illinois Department of Financial and Professional Regulation

Phone: (217) 782-3414
Fax: (217) 782-3390
Website: www.idfpr.com

The Maryland Commission on Real Estate Appraisers and Home Inspectors

Phone: (410) 230-6270, ext 5
Fax: (410) 333-6314
Website: http://www.dllr.state.md.us

Michigan Department of Labor and Economic Growth, Bureau of Commercial Services

Phone: (517) 241-9201
Website: www.michigan.gov/commerciallicensing

Mississippi Real Estate Commission

Mississippi Real Estate Appraiser Licensing and Certification Board
P. O. Box 12685
Jackson, MS 39236
Phone: (601) 932-9191

North Carolina Appraisal Board

Phone: (919) 870-4854
Website: www.ncappraisalboard.org

Oregon Appraiser Certification and Licensure Board

Phone: (503) 485-2555
Website: www.oregonaclb.org

State of Tennessee Department of Commerce and Insurance

Real Estate Appraiser Commission
500 James Robertson Parkway, Suite 620
Nashville, TN 37243
Phone: (615) 741-1831

State of Wisconsin Department of Regulation and Licensing

Phone: (608) 266-2112
Website: www.drl.state.wi.us

Course and Registration Questions

Are the courses approved for credit?

Yes, all of our courses are approved for credit.

What is the cost of the course(s) and what methods of payment are accepted?

The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express).

What is your refund policy?

Appraisal Academy students who purchase an online class may cancel within 30 days after the date of enrollment and if the course has not been completed. To request a refund, contact our online training partner Hondros Learning at support@fastclass.com or 1-866-455-3278.

Monday through Friday 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday

How do I get a username and password? What do I use it for? What should I do if I forget it?

During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278.

Can I take the course from various locations and computers?

Our courses are set up for students to access their courses from any computer that is compatible.

How does a course work?

You take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.

How long will it take me to complete a course?

Each course has been approved for a specific number of hours. Depending on the pace you review the course, it may take you less or more time to complete the course.

How long do I have access to the course?

You have access to the course for up to six months from purchase (no extensions permitted).

Can I use the course for review when I'm done?

Yes. You can simply log into your account to access the course.

Can I print any of the course material for future reference?

No. The course is entirely online, so you are unable to print any course materials.

Who do I contact if I have questions about the courses?

For support questions/comments/concerns, please contact our online training partner Hondros Learning:

Monday through Friday 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday
Call 1-866-455-3278 or email support@fastclass.com

Course Completion Questions

What is required to complete the course?

ILLINOIS

Before beginning your online courses please note that besides completing the course, The Illinois Appraisal Board also requires you to take a proctored final exam. This means you must complete the online exam in the presence of a proctor and pass the exam with a score of 70% or better to receive credit for the course. The state requires a proctor to be a "responsible party", who is licensed or titled in some way. A proctor includes a bank officer, a librarian, a notary, an attorney, a real estate agent, your supervising appraiser, or any staff member from an educational establishment. You will find more specific directions after you complete the course.

MARYLAND and MICHIGAN

You need to review all of the course content and pass the quizzes with a score of 70% or better.

NORTH CAROLINA and OREGON

You need to review all of the course content and complete the final exam with a score of 70% or better. You may then print off a Certificate of Completion.

MISSISSIPPI, TENNESSEE and WISCONSIN

Review and complete all of the online course content.

How do I receive my course completion certificate?

ILLINOIS

After reviewing and completing the online course and passing the exam with a score of 70% or better, fax signed proctor verification form to 309-682-7076 or mail signed proctor verification form to: Appraisal Academy, 3802 N. University Street, Peoria, IL 61614. A Certificate of Completion will be mailed or emailed to you.

MARYLAND, MICHIGAN, and MISSISSIPPI

After completing the course you are able to print a copy of your completion certificate. Retain this completion certificate for your records.

NORTH CAROLINA

Print off a Certificate of Completion after completing course and passing quizzes with a 70% or better. Retain Certificate for your records.

OREGON

Print Certificate of Completion after completing course and passing quizzes and exam with a 70% or better. Submit certificate with renewal application.

TENNESSEE

After completing the course print off a Certificate of Completion to submit with renewal application.

WISCONSIN

Print off a Certificate of Completion after completing course. Keep this certificate for at least 5 years.

How do my hours get submitted for CE credit?

ILLINOIS

Appraisal Academy will report your completed continuing education hours within 30 days of completing the course. Retain Certificate of Completion for your records.

MARYLAND

To receive CE credit for the completed online course, please follow the instructions provided in your license renewal notice.

MICHIGAN

The Appraisal Academy will submit your continuing education credit.

MISSISSIPPI

You will submit your course certificate of completion with your renewal application before license expiration date to receive continuing education credit.

NORTH CAROLINA

The Appraisal Academy will submit your credit to the Appraisal Board. You do not need to do anything with the Board, but you do need to keep your course Certificate of Completion for five years.

OREGON

The Oregon Appraiser Certification and Licensure Board (ACLB) require schools to submit a roster for CE hours. The ACLB requires the licensee to submit copies of the course completion certificates with the renewal application. The ACLB requires this documentation to verify compliance with the education requirements. The original certificates of completion should be maintained by you and submitted to the ACLB at licensee renewal. Failure to prove completion of the requisite education could result in a fine, suspension, or revocation of a license.

TENNESSEE

You will submit your course certificate of completion with your renewal application to receive continuing education credit. However, all continuing education needs to be received by the Real Estate Appraisal Commission at least 30 days prior to an appraiser’s expiration date to maintain active status on the Federal Registry.

WISCONSIN

Continuing Education hours are not reported. However, Certificates of Completion should be retained for at least 5 years in the event of an audit.

System Requirements Questions

Do I need to use a PC to take the online course? What if I have a Macintosh?

Hondros Learning courses are developed to run on IBM PC Compatible Computers. While we currently do not support the Macintosh platform, we have knowledge of MAC users who have had success using Firefox as their browser. For additional support with the PC platform, please contact our Technical Support department at 1-866-455-3278.

Can I take this course with the AOL browser?

No, you cannot. We suggest that you use another browser while signed on with AOL. To do this, log in to AOL and minimize the program. While still connected to the internet, click on the START button in the lower left hand corner of your screen. Click PROGRAMS, then click INTERNET EXPLORER, the program icon will have a blue "e".

Do I need to have sound on my computer to take these classes?

While sound is a feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.

What happens if I get disconnected from the Internet?

If you get disconnected from the Internet, you will need to log back into your account. In this case, you will return to the beginning of the lesson you were working on.

What happens if I have technical difficulties during the course?

Please contact our training partner, Hondros Learning:

Monday through Friday 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday
Call 1-866-455-3278 or email support@fastclass.com